If you're out there weathering the wake of this last several months – if you're getting up every day, going back at it and flipping that "Open" sign in the ongoing struggle to return to normal, you know exactly what I'm talking about, and I salute you for your savvy resolve and confidence in the face of this climate.
As someone familiar with the struggles of securing a startup, I'm no stranger to setbacks, obstacles and all things out of our control. In the last several years, I've had a hand in every type of business from commercial tech to the culinary space, and one thing I have come to realize through talking with colleagues, customers and the communities that support us is we're entering an unprecedented era of change. Of course, some of these changes can have unforeseen challenges.
In this year alone, we've seen mass shortages in everything from furniture to fossil fuels. Bloomberg reports that it's going to be a daunting holiday season with supply chain backups and retail in peak mode. The labor shortage of the last two years is still affecting small businesses, especially in the restaurant sector. In their 2021 report, the National Restaurant Association revealed that three in four operators have cited recruitment and employee retention as their toughest challenges, despite employee gains. They go on to conclude that menu prices are increasing, citing labor costs as one of the key contributors.
Muaj xov xwm zoo nyob rau hauv tag nrho cov no. Nrog rau cov txiaj ntsig snowball tsim los ntawm tag nrho cov kev lag luam tshiab hloov pauv thiab cov kev sib tw, qhov kev xav tau ntawm kev tsim kho tshiab tau nce ntxiv. Nrog rau txhua qhov teeb meem hauv kev lag luam, kev daws teeb meem tshiab tau yug los, cov kev mob tshwm sim uas yuav muaj tseeb nyob deb dhau qhov kev cuam tshuam no thiab ua rau tus qauv tshiab hauv txoj kev lag luam me.
Look at Zoom, for example. In the earliest phase of our global pandemic, businesses relied on video conferencing platforms like Zoom. By using these platforms regularly, businesses were able to find new ways to work remotely, thus leading to one of the most flexible models in modern work — ones we still use even after stay-at-home orders were lifted.
This is no different for restaurants. In a world where the state of labor is changing so rapidly, it's the places that foresee what's ahead and proactively adapt that will ultimately insulate themselves from all things uncontrollable. The great news again is that restaurant tech is really catching up to the challenges. From portable, small business-serving POS systems to QR code menus, technology is changing the way we deal with what's next.
Reeman Robotics have been in the business of creating restaurant automation solutions for over five years. In the last several weeks, all this insight has allowed me to reflect upon what automation will mean for our futures as small business operators and entrepreneurs. The landscape can change in an instant and having the right tools is more important than ever — especially as these tools get smarter.
Thaum koj pib ntxiv automation rau hauv kev sib xyaw ntawm koj cov peev txheej ua haujlwm, muaj ob peb yam tseem ceeb uas yuav tsum nco ntsoov. Qhov tseem ceeb tshaj plaws, koj yuav tsum ua kom muaj kev sib txuas lus ntawm koj thiab koj cov neeg ua haujlwm yog qhov tseem ceeb tshaj plaws. Nco ntsoov nrog kev hloov pauv tsis meej, uas tuaj yeem ua rau muaj kev ntshai sai sai. Ua kom muaj kev sib koom ua ke kom meej thiab pob tshab yuav pab kom tshem tawm cov kev xav tsis zoo txog qhov cuam tshuam ntawm kev siv thev naus laus zis hauv koj txoj haujlwm ua haujlwm.
Ib yam li nws yog qhov tseem ceeb rau koj ua ntej nrog koj cov neeg ua haujlwm, koj yuav tsum nug cov lus teb tsis tu ncua los ntawm lawv thiab. Cov no yog cov neeg uas yuav cuam tshuam nrog automation txhua hnub. Lawv qhov kev nkag siab yog qhov tseem ceeb hauv kev nkag siab tias yuav ua li cas kom muaj txiaj ntsig zoo tuaj yeem txhim kho thiab ua kom zoo dua los ntawm qhov kev xav hauv ntej.
Qhov ntau koj qhia rau koj cov neeg ua haujlwm hauv kev pab tsim lub neej yav tom ntej ntawm koj cov neeg ua haujlwm toj roob hauv pes, qhov kev paub ntau dua koj yuav tau txais thiab kev ntseeg ntau dua koj yuav tau txais txiaj ntsig. Nco ntsoov, qhov kev siv tshuab no yuav tsum muaj txiaj ntsig zoo rau txhua tog neeg los ntawm sab saum toj thiab thaum kawg mus rau cov neeg siv khoom.